|
|
|
| |
FAQ's
|
|
| Dinner Time Magic is a new concept and we find that people have lots of questions. To make your search easier, our FAQ's are broken down into the following categories: |
|
|
|
|
|
 |
|
|
|
|
|
What does it cost?
What do I need to do to reserve a spot?
How can I pay for my session?
What if I need to cancel a session?
What if I need to reschedule my reservation or make a change to my order?
What do you do in your store to assure food safety?
What types of food are we going to prepare?
Is this gourmet food?
Will my kids like your food?
How much food do I get?
What do I do if I want a little more food?
What are my options if I don't want that much food?
How many people does each dinner serve?
Can Dinner Time Magic help me with my Entertaining?
I have some dietary restrictions and or allergies, can you help me?
What should I bring?
What do I get?
Can someone who doesn't know how to cook use this concept?
Where is your store?
How can Dinner Time Magic save me money?
Is Dnner Time Magic a chain?
What do I actually take home and how is it packaged?
What happens when I get back home?
Will it fit in my refrigerator?
What's the easiest way to manage my Dinner Time Magic meals?
How long does it take to thaw a Dinner Time Magic meal?
Why do you have temperatures on some of your cooking instructions?
What does it cost?
Cost can vary, but you can expect to pay about $285 for 12 entrees. That is equal to approximately $23.75 per entrée, or $5.94 per person. [back]
What do I need to do to reserve a spot?
Use our convenient website to place your order today! Orders can also be placed by calling or visiting our store. [back]
How can I pay for my session?
We accept credit cards, cash, or check. Payment is due 5 days prior to your session. [back]
What if I need to cancel a session?
If you can't make a session for any reason we recommend the following options:
1) Use our convenient website to move to a different pickup time with the same menu options.
2) Cancel the order. If your session is more than 4 days in the future you will receive a complete refund of your money. If your session is 4 or fewer days in the future you will be refunded your total order amount minus a cancellation fee of $30. [back]
What if I need to reschedule my reservation or make a change to my order?
If you need to make any changes to your reservation or order, please do so by logging on to our website and updating your order. If you have any question please call the store where your session is scheduled. [back]
What do you do in your store to assure food safety?
The food assembly area follows the Craven County Health Safety rules. All employees are trained in basic food safety, gloves are available, and all cooking instructions comply with the food safety guidelines. [back]
What types of food are prepared?
Menus change monthly but typical offerings include poultry, pasta, beef, pork, seafood/fish, and a vegetarian option. Dinners are prepared by baking in the oven, crockpot, on the stovetop, or grilling. Low fat and low carbohydrate options are always available. Please see this month's menu. [back]
Is this gourmet food?
Our food is definitely family-friendly, simple to prepare, and perfect for an "everyday" dinner. Every month we include some dishes that are just a tad bit nicer so you can proudly serve it to your guests. [back]
Will my kids like your food?
Our dinners are aimed at satisfying a wide variety of tastes. The beauty of custom creating your own meals is that you can specify what you like. Kids don't like onions, leave them out, prefer extra sauce, take extra... we assemble it the way your family likes it! [back]
How much food do I get?
We use the following guidelines when designing our recipes. [back]
| Food Groups |
4-6 Servings |
2-3 Sevings |
| Protein |
1 ½ pounds protein |
3/4 Pounds protein |
| Starch |
4 ½ cups pasta or similar |
2 cups pasta or similar |
| Vegetables |
3 cups |
1 ½ cups |
What do I do if I want a little more food?
You are welcome to add a reasonable amount of vegetables or starches to your meal to meet your family's requirements. If you require more protein many dinners come with an "extra meat" option. [back]
What are my options if I don't want that much food?
One option is to buy the 2-3 Servings option. Some of our customers come with a friend and split a package. This is a great option for elderly parents, for children living on their own, or for college kids in need of a home-cooked meal! [back]
How many people does each dinner serve?
We find that portion quantities in the US are a very personal choice. Our recipes meet the guideline for the USDA Pyramid for serving 6 people. Based on experience we have found that ordering a meal that feeds 4-6 will serve 4 adults with healthy appetites or 2 adults and 4 small children. Casseroles generally feed 6 adults with healthy appetites. We recommend that you look at how much protein your family normally consumes and judge based on this. [back]
Can Dinner Time Magic help me with my Entertaining?
Yes! Order several dinners of the same dinner, or complementary meals, and serve to your guests. You will have a low stress entertaining experience and your guests will love the food. Call the store for suggestions. [back]
I have some dietary restrictions and or allergies, can you help me?
Absolutely! Please ask us to see a complete list of ingredients in advance to help you select your 12 entrees. If somebody you will be serving food to is allergic to an ingredient, please choose another dish in the menu since we cannot be held responsible for allergic reactions.[back]
What should I bring?
The only thing you will need to bring is a standard-sized cooler or laundry basket to carry all your delicious meals home. [back]
What do I get?
When you leave you will have 6-12 labeled entrees that feed 4-6 people and a freezer checklist to help you keep track of your meals. [back]
Can someone who doesn't know how to cook use this concept?
Yes! If you can read English and follow simple instructions you can benefit from Dinner Time Magic. [back]
Where is your store?
Dinner Time Magic is located at 2715 Us Hwy. 70 East, across from the Hyundai dealer.See map.[back]
How can Dinner Time Magic save me money?
Because of our buying power and vendor relationships, Dinner Time Magic is able to create menu selections at excellent prices for your family. [back]
Is Dinner Time Magic a chain?
No. Dinner Time Magic is an independent business designed and delivered to New Bern by people who have used this concept at their prior home in San Diego. Every aspect of the business has been designed with New Bern in mind. [back]
What do I actually take home and how is it packaged?
You will take home 12 large meals in either plastic bags or aluminum foil pans. Each package is labeled with the cooking instructions. Inside each large plastic bag are some number of other plastic bags or deli containers which contain components of your recipe (i.e. sauces, pastas). [back]
What happens when I get back home?
After a session, you will take home 12 meals ready to be frozen. Then all you have to do is thaw the food and finish cooking or reheating. We provide easy instructions. [back]
Will it fit in my refrigerator?
12 full-size entrees will fit in a standard refrigerator/freezer with room left over for your basic necessities. It's a tight fit but worth the reward! [back]
What's the easiest way to manage my Dinner Time Magic meals?
We recommend you always keep 1-2 Dinner Time Magic meals in the refrigerator ready to be cooked at a moment's notice. When you use one replace it with one from the freezer. [back]
How long does it take to thaw a Dinner Time Magic meal?
Our non-casserole meals have been designed to be taken from the freezer and quickly defrosted for cooking on the same day.
For casseroles you should allow for 24 hours of defrost time in your refrigerator. Some thick casserole type dishes may take longer. [back]
Why do you have temperatures on some of your cooking instructions?
The minimum temperatures on some cooking instructions are based on food safety regulations. They should be used in conjunction with a meat thermometer to ensure your food is cooked to a safe temperature. [back]
|
|
[back]
|
|
